Important Notice
This Privacy Policy describes how Bizinote ("we", "us", or "our") collects, uses, and shares your personal information when you use our multi-organization inventory management platform and mobile applications.
1. Introduction
Bizinote is committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information that we receive through our services.
By using Bizinote's services, you agree to the collection and use of information in accordance with this policy. We may update this Privacy Policy from time to time, and we will notify you of any changes by posting the new Privacy Policy on this page.
2. Information We Collect
2.1 Personal Information
When you register for Bizinote, we collect:
- Account Information: Name, email address, phone number, username, and password
- Business Information: Organization name, business type, industry, and contact details
- Billing Information: Payment details, billing address, and transaction history (processed securely through payment processors)
- Profile Information: Profile picture, job title, and user preferences
2.2 Business Data
When using our inventory management services, we collect:
- Inventory Data: Product details, stock levels, pricing, suppliers, and categories
- Transaction Data: Sales records, purchase orders, invoices, and payment information
- Customer Data: Client information, contact details, and purchase history
- Supplier Data: Vendor information, contact details, and transaction history
- Employee Data: Staff information, roles, permissions, and activity logs
2.3 Technical Information
We automatically collect:
- Device Information: IP address, browser type, operating system, device type, and mobile device identifiers
- Usage Data: Pages visited, features used, time spent, and click patterns
- Location Data: Approximate location based on IP address (for analytics and fraud prevention)
- Log Data: Server logs, error reports, and performance metrics
3. How We Use Your Information
3.1 Service Delivery
- Provide, maintain, and improve our inventory management services
- Process transactions and manage billing
- Authenticate users and secure accounts
- Provide customer support and respond to inquiries
- Send service-related notifications and updates
3.2 Business Operations
- Analyze usage patterns to improve our services
- Monitor system performance and security
- Conduct research and development for new features
- Prevent fraud, abuse, and security incidents
- Comply with legal obligations and enforce our terms
3.3 Communications
- Send promotional emails (with opt-out option)
- Share product updates and announcements
- Provide personalized recommendations
- Conduct surveys and gather feedback
4. Data Sharing & Disclosure
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform:
- Hosting Providers: For data storage and server infrastructure
- Payment Processors: For secure payment transactions
- Analytics Services: For usage analysis and improvement
- Email Services: For communication delivery
- Support Services: For customer assistance
4.2 Legal Requirements
We may disclose your information if required by law, including:
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- To investigate potential violations of our terms
- To prevent fraud or security issues
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and outline your choices.
4.4 With Your Consent
We will share your information with third parties when you have given us explicit consent to do so.
5. Data Security
We implement industry-standard security measures to protect your data:
- Encryption: Data transmitted between your device and our servers is encrypted using SSL/TLS
- Access Controls: Role-based access control to ensure only authorized personnel can access sensitive data
- Network Security: Firewalls, intrusion detection systems, and regular security audits
- Data Protection: Regular backups, disaster recovery plans, and secure data centers
- Authentication: Strong password policies, two-factor authentication, and session management
While we strive to protect your data, no security system is impenetrable. We cannot guarantee absolute security, but we continuously work to maintain and improve our security measures.
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records for legitimate interests
Retention Periods:
- Account Data: Retained while your account is active and for 90 days after deletion request
- Transaction Data: Retained for 7 years for tax and legal compliance
- Inactive Accounts: Data from accounts inactive for 2+ years may be archived or deleted
- Backup Data: Backups are retained for up to 90 days
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data (subject to legal requirements)
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to certain types of processing
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at privacy@bizinote.com. We will respond to your request within 30 days.
Note: Some rights may be limited in certain circumstances, such as when we have a legal obligation to retain data or when the data is necessary for the performance of a contract.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Essential Cookies: Necessary for the website to function (login, security, preferences)
- Analytics Cookies: Help us understand how users interact with our services
- Marketing Cookies: Track the effectiveness of advertising campaigns
- Functional Cookies: Remember your preferences and settings
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services.
8.1 Do Not Track Signals
We do not currently respond to Do Not Track (DNT) signals. We will update this policy if our practices change.
9. Third-Party Services
Our services may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you use.
9.1 Integrated Services
When you integrate third-party services with Bizinote, we may receive information from those services as authorized by you. The use of information received from third-party services will be limited to the purposes described in this Privacy Policy.
10. Children's Privacy
Bizinote is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.
If you believe we may have collected information from a child under 16, please contact us immediately at privacy@bizinote.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify users via email for significant changes
- Post a notice on our website for material changes
Your continued use of Bizinote after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
Your Privacy Matters
We are committed to protecting your privacy and being transparent about our data practices. Thank you for trusting Bizinote with your business.